Clear guidelines on cancellations and returns.
Weekend pre-orders can be cancelled up to 24 hours before the scheduled delivery window for a full refund. Last-minute cancellations may incur a processing fee.
If your order does not meet our premium quality standards or is damaged during transit, please contact us immediately with photographic evidence for a partial or full refund.
Refunds are processed back to the original payment method within 5-7 business days depending on your bank's policies.
To initiate a refund or report an issue, please email our support desk at:
oventadka@gmail.com